Returns Policy

You may return the item for a full refund within three days of receipt of the merchandise. We would refund the full amount (minus shipping) Please contact us TOLL FREE 1 866 858 4981 for the return address.

We accept the Following Payment Methods. Visa/MasterCard/American Express (all major credit cards) and PayPal. No Other Payment Methods are accepted.

ALL Items are shipped VIA UPS within the USA. You can choose between ground and other expedited services offered by UPS.
International Orders are generally shipped via United Stated Postal Service's EXPRESS MAIL. Except Furniture items, which are shipped via FEDEX/UPS.
For Canada, Furniture items are shipped via UPS while other items are shipped via USPS Express Mail.
SHIPPING and INTERNATIONAL CUSTOMS/DUTIES:
International Buyers (outside of USA) Please note that when you buy a product outside of your home country. it is subject to custom duties and charges, which are specific to your country. It is the responsibility of the buyers to be aware of such charges. TerracottaOnweb.com Inc. will not be responsible for any such custom duties/charges.

SHIPPING DISCOUNTS ARE AVAILABLE FOR MULTIPLE PURCAHSES !!
PLEASE EMAIL US OR CALL TOLL FREE AT 1 866 858 4981 (9am to 5pm PST) FOR A RATE QUOTE